provide a detailed sign off page
I am just dropping in a request for a more comprehensive album sign-off form. Currently when I receive a sign off I have to email out a link to a separate html form to get all the info I need such as terms of agreement, delivery address and so on which can take another week to get back. Can you integrate a sign off form which can meet these requirements and speed up our workflow?
Hi All!
Quick feature update :)
After input from several users and consultation with the attorneys (yes, we had to include them on this one), we’ve created and released an enhanced client approval feature! The new feature provides more comprehensive sign-off language and captures a digital signature, making it even more clear to your clients the importance of the design approval step. Also, as requested, it’s printable for your client file if desired and always accessible in your account if needed.
You can learn more about the new feature by selecting the announcement icon at the top right of the page in your AE account.
One quick note regarding the idea of collecting important album information for production at this step, which was mentioned in this feedback thread but unfortunately is quite variable based on individual workflows. We’re looking at that more specifically as it’s own feature and were advised to limit this functionality to the album’s design approval. So, stay tuned…more to come! :)
Hope you are all well and having a fantastic week.
Thank you!
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Anonymous commented
Awesome! Thank you for working on this! It's a great feature for sure
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Alice commented
I saw someone suggested to be able to print a confirmation of their approval to keep with the clients file and I think this is an amazing feature too... thanks
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Alice commented
That would be amazing, specially if they have to approve extra charges... maybe just a field that we can add the total of the cost of upgrades
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Abby commented
great idea!! seems it would be awfully simple to incorporate, too.
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Anonymous commented
Love the idea of being able to customize the sign off page and also very important to be able for me to print and arquive with their order... please add this! love this request
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Rocco Chilelli commented
In this world of everyone trying to sue everyone I think we need to get some type of an illegal agreement signed when they check and approve the book. If something goes wrong and they want to change something after they approve it who's going to pay for. If you specializing in album approvals isn't it silly that you don't have this option. This is the only reason that is stopping me from signing up with album exposure.
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Anonymous commented
The text bellow is exactly I'm talking about.... this is from Blackriver Imaging, Approve My Album
The Approve My Album site allows you to add your own banner and link to your web site so that your clients can have that streamlined appearance of never leaving your site. When your clients are ready to approve the album they will okay the pages, approve the cover information, answer yes that they understand they can not make changes if they choose to continue and then enter their name while the IP address is recorded. This prevents accidental approvals and tracks who approves the order as well.
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Anonymous commented
Yes, this is a great idea! But I'd love if I can print after they agreed to the terms, something to have printed with their file. I have had problems before so this is a big one for me. Maybe something that they can email a copy to their own email too.
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AdminJared (Admin, AlbumExposure) commented
Matt, I think that's a great idea and something we're already considering. Can you start a new suggestion for that?
Thanks!
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Matt commented
In addition when the album is approved "lock" the album so no further comments can be made by the customer. At the moment they can approve the album and then go back and add more comments at a later date if you don't instantly achive the album when it's approved!
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Anonymous commented
Yes yes yes! Please!
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Carla commented
I absolutely agree with Manuel - a little more flexibility and ways to provide the couple with more details as well as the couple providing us with more detail.
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Manuel Llaneras commented
This would be a great feature. Things like terms of agreement, and shipping address are good things to include here. Also, cost, album description, album details, such as number of pages, color of cover, cover material, etc. This should be flexible, so photographers can include the things that are applicable to them.
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Anonymous commented
I agree...so that when they sign-off on an album, they get a legal warning (i.e. checking for any errors, etc.) first, then they have a final sign-off button which makes it legal. this addition would be the biggest improvement to the website.
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Blue Sky Photography commented
I like this suggestion too - we're using Queensberry albums and the PhotoJunction link (which is ace BTW!)
PJ creates album reports as PDF's which we use as final sign off - it would be super helpful if we could link to this PDF album report for clients to double check spellings, cover choices etc in AE directly.
Is that something that could be integrated into the next release if others would find this helpful?
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Amanda Herzberger commented
I provided a similar comment elsewhere which would also include cover options, any personalization on the inside, etc. so everything is in one place. Keep up the great work!